Shipping policy

Shipping Policy

Processing & Handling All orders are custom built and modded to order. Please allow 5-9 business days for your order to be prepared and dispatched. You will receive a tracking number via email once your order has been shipped.

UK Shipping We offer free shipping on all UK orders. Estimated delivery after dispatch is 2-5 business days depending on your location and courier.

International Shipping We ship worldwide. International shipping costs are calculated at checkout based on the weight of your order and your delivery location. Estimated delivery after dispatch is 7-21 business days depending on destination.

Customs & Import Duties International orders may be subject to customs duties, taxes, or import fees upon arrival in your country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.

Order Tracking Once dispatched, you will receive a tracking link via email. If you haven't received tracking information within 10 business days of ordering, please contact us at support@modxgaming.com.

Delays We are not responsible for delays caused by customs, courier services, or circumstances outside our control. Shipping times are estimates and not guaranteed.

Contact For any shipping queries: support@modxgaming.com — we'll respond within 24 hours.